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Shipping & Returns

Shipping Policy

All parcels are despatched on the next working day from the date of order via 1st class Royal Mail. 

Please see Royal Mail guidance for missing or late deliveries.


Return & Exchange Policy

You can cancel your order up to 14 days after the product has been delivered, please do so in writing stating the order number and why you wish to return the item or items.  Any return costs will be the buyer’s responsibility unless the item is faulty.  Once opened or used you can no longer return the products, however, your statutory rights remain unaffected.

Treatments must be cancelled at least 24 hours before your appointment or a 50% charge will be applied.

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